This policy explains what data Yone IT Ltd collects when you visit yone.co.uk and related subdomains, how we use it, and what rights you have. We aim to be brief and honest — no legal boilerplate for its own sake.
The short version: We use Google Analytics to understand how people use this site. We do not sell your data. We do not use advertising cookies. You can decline analytics tracking when the cookie banner appears.
1. Who we are
Yone IT Ltd is a company registered in England and Wales. We provide business process intelligence software and consulting services.
- Website: yone.co.uk
- Email: hello@yone.co.uk
For any privacy-related questions, please email us directly at hello@yone.co.uk.
2. What we collect and why
Analytics data (only with your consent)
If you accept cookies, we use Google Analytics 4 to collect anonymised data about how visitors use this site — pages visited, time on page, device type, and approximate location (country/city level). This helps us improve content and understand what matters to our visitors.
We do not collect names, email addresses, or any personally identifiable information through analytics. Google Analytics data is processed under Google's data processing terms and stored on Google's servers.
Contact enquiries
When you email us at hello@yone.co.uk, we receive your email address and the contents of your message. We use this solely to respond to your enquiry. We do not add you to any mailing list without your explicit consent.
No other data collection
We do not run advertising campaigns. We do not use remarketing pixels, tracking scripts from social networks, or any third-party analytics beyond Google Analytics.
3. Cookies
We use cookies only for analytics purposes, and only when you have given consent. The table below lists the cookies that may be set.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Identifies a user session | 24 hours |
We also store one item in your browser's local storage (key: yone_cookie_consent) to remember your consent preference. This is not a cookie and does not expire automatically — it persists until you clear your browser's local storage for this site.
Changing your preference
You can withdraw consent at any time by clearing your browser's local storage for yone.co.uk, or by using your browser's built-in cookie controls. On most browsers: Settings → Privacy & Security → Clear browsing data.
4. Legal basis for processing (UK GDPR)
Where we process personal data, we do so on the following legal bases:
- Consent — analytics cookies are only set after you accept. You may withdraw consent at any time.
- Legitimate interests — responding to direct email enquiries is necessary to fulfil the purpose for which you contacted us.
5. Data sharing and transfers
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Analytics data is shared with Google LLC under the terms of our Google Analytics agreement. Google may process this data on servers outside the UK/EEA under Standard Contractual Clauses.
We will disclose information if required to do so by law or in response to valid legal process.
6. Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data ("right to erasure")
- Object to or restrict how we process your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the ICO (Information Commissioner's Office)
To exercise any of these rights, email hello@yone.co.uk. We will respond within 30 days.
7. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be noted on this page.
8. Contact
Questions about this policy or how we handle your data? Email us at hello@yone.co.uk — we're a small team and will respond promptly.