Home Features Pricing How we work Compare About
How we deliver

From zero to a live
operating model.

Most teams don't have the bandwidth to start from scratch. We run the interviews, structure the framework, and hand you a live platform - in weeks, not months. And we stay available for what comes next.

Get started engagement

We build your first
operating model. Together.

A focused, hands-on engagement. We bring the structure, the methodology and the platform expertise. You bring the people who know how the business works.

01
Week 1

Scope

One call to align on objectives, boundaries, and the right people to involve. We agree the process domains to cover, the level of detail required, and what "done" looks like. No lengthy discovery before discovery.

Kick-off call Scope document Stakeholder map
02
Weeks 1–3

Discover

Structured interviews and working sessions with the people who run the processes. We surface how the business actually works - not the ideal version - and capture it in real time on the platform. Decision points, system touches, handoffs and exceptions all included.

We also collect your document library - process guides, SOPs, system specs, even source code - and run AI analysis across it to identify gaps, inconsistencies, and potential seed data for the platform.

Process interviews System mapping Role & ownership capture Business rule logging Document collection AI analysis Seed data identification
03
Weeks 3–5

Document

Processes structured, validated and published on Yone. BPMN diagrams drawn, systems linked, AI enrichment applied. Your team reviews and approves each area as it goes live. The operating model is built iteratively - not in a big reveal at the end.

BPMN diagrams Process framework L0–L2 AI enrichment Stakeholder review
04
Week 5–6

Handover

Your team fully onboarded. A walkthrough of every area of the model. Guidance on how to keep it current - who owns what, how updates get made, and how to build from here. A proper handover, not a document drop.

Team training Ownership assignment Governance guide Next steps plan

What you have at the end

A live operating model your teams, your systems, and your AI initiatives can build on from day one.

Full process framework - L0 strategy to L2 activity
BPMN diagrams for every documented process
Systems & data landscape linked to process steps
Team trained and onboarded on the platform
Once you're running

Specific problems.
Focused engagements.

Already have an operating model on Yone? We use what's there to tackle defined challenges - each a short, structured engagement built on documented processes, not starting from zero.

All focused engagements are quoted by scope. They build directly on your existing Yone model - so discovery is faster and outputs go straight back into your operating model, not into a separate document. Talk to us to scope what you need.

Ready to get started?

Tell us where you are - we'll scope the right engagement for you.

Talk to us