We map how your business works, and turn it into an asset.
The real rules, the workarounds, the risks. Yone is expert analysts + a platform: turning individual knowledge into company value, live, governed, and answering your questions through Yone AI.
A process connects everything you know about how the business runs.
Who does it, why it exists, the rules it follows, the risks it carries, the systems and data it touches. Documented properly, a process is where all of that knowledge attaches.
Who
Roles, responsibilities
Why
Purpose, business objectives
Controls
Control activities, compliance
Rules
Business rules, policies
The process
→→→→
Risks
Risk events, mitigations
Systems
Applications, interfaces
Customer
Interactions, value delivered
Data
Data used, data created
In summary · our difference
Consultant + platform. Uncommon, and that's the point.
Consultant
Process expertise
Real analysts, 25 years across sectors. You don't hire or start from a blank page.
Platform
A platform you keep
A live model your teams own, and keep using long after the project ends.
AI
Yone AI, your virtual advisor included
Advanced skills such as analysing, recommending and generating, with every answer traced through your processes and rules. Your organisation.
We provide the full range of services for different levels of partnership. Someone who knows your People, Process, Technology and Business. Turning how you work into an asset.
Test where you are
Do you need process documentation?
An honest answer is sometimes "not yet". Tick what sounds familiar.
Where are you in your AI-for-business transformation?
Most teams don't have the bandwidth to start from scratch. We run the interviews, structure the framework, and hand you a live platform, on an efficient schedule, built on a strong, proven methodology. One profile does it: an analyst broad enough to trace the whole operation, deep enough on systems, data and controls, hands-on with AI, Salesforce, ERPs, data platforms and enterprise architecture.
How it's structured
Three ways to work with us.
Onboarding
A dedicated project for your initial scope
Interview, document, approve, handover. A structured engagement that ends with a live model your team owns.
Recurring support
No need for a full-time hire
2–5 days a month to review, add and maintain the knowledge, and support your users.
Projects
A process or business analyst, exactly when you need one
For a specific challenge, transformation or a discovery workshop, anchored in your existing model.
And when we leave, the platform is up to date.
AI-accelerated
AI accelerated.
As we use our own tool and AI, you see directly how AI accelerates our project.
We focus then on:
Data analysisObservationInterviewProcess analysisReviewsApprovalsCritical thinking
Yone AI · drafts the diagram from your interview, you review and refine
Our platform · Process Intelligence
Your source of truth. Ask a real question, get a real answer.
Process, System, Data, Capability, Organisation, Role, Journey, and more, all connected in one structured model.
ProcessSystemDataCapabilityOrganisationRoleJourneyand more
Access it in the format that fits: diagrams, a knowledge base, or saved documents.
DiagramsKnowledge baseSaved documents
The AI
Yone AI included. Your virtual advisor.
Propose, analyse, generate, on every single item in your model.
a
No explanation required
Ask directly. "Which step keeps failing?" "Could we pass the audit tomorrow?" Yone AI already knows your processes, rules, systems and data.
b
Traced
Every answer points to the step, the rule and the owner in the live model.
c
Safe by design
AI access controlled by role. Your data is never used to train models.
Skills, out of the box
Analyse & recommendGraphs & visualisationsPropositions for any EA objectGenerate articlesCreate PDF & PPTWeb search
Always evolving
Features growing with your needs.
Variant managementVersion managementProject & requirement managementGovernanceGenerate AI Agents Specification (Beta)
Secured
Built to be trusted with your knowledge.
a
SSO
Sign in through your existing identity provider.
b
BYOK option
Bring your own key for the AI models you use.
c
No training on your data
Whichever model you converse with, Anthropic, ChatGPT, Mistral and more, your data is never used to train it.
d
UK-only hosting option
Keep your model and data hosted exclusively in the UK.
See it
The platform.
Pricing
Three components. One partnership.
An onboarding sized to your Day 1 scope, a licence priced by framework scale, and an optional expert subscription to keep it true.
Licence · the core
Platform subscription
A standard SaaS subscription, purchasable on its own, priced by framework scale, whole-organisation access.
start directly, no engagement required
+
Onboarding · optional
We build it with you
A structured engagement to build your model together, sized by the processes you cover.
+
Expert support · optional
Your analyst on subscription
A real BA/PA keeping the model current, 2–5 days a month, no recruitment.
Two ways in: self-serve, take a platform subscription and build your own model, with Yone AI helping you fill it (self-service purchase coming soon — contact us to start now). Or partnered, a 40-person firm typically runs a Growth onboarding (4–6 weeks), takes a Growth licence, and keeps 2 days a month of expert support. Same platform, your choice of pace.
All features are available as an option on lower tiers; we'll advise you when it's cheaper to switch to the higher tier instead. All volumes can be increased through an add-on, including a one-off add-on for tokens.
Common questions
Why Yone
Consultant + platform. Focus and value.
Tools capture fragments; consultants leave documents that die. Yone is the only offer where experts build the model, a platform keeps it alive, and Yone AI answers from it.
What makes us different
Six things that differentiate us.
01
Built around your business
Every other tool is blank by default. Yone reflects your industry, market, customers, regulations and strategic drivers, with experts to fill it.
02
Knowledge that stays true
Every change is a version, every process has an owner, every rule is connected to its step. Maintenance is built in.
03
Inside and outside systems
Others capture what systems enforce. We also capture the human decisions, informal rules and handoffs that never touch a database.
04
Yone AI, grounded in your model
Analyse, recommend, generate. Advanced skills with every answer grounded in your model.
05 · People
Expert practitioners
Real process & business analysts who know AI and the systems you run; CRM, ERP, data platforms; across sectors, on your business needs from day one. No blank page.
06 · Partnership
Tailored, continuous engagement
No need to recruit. Actual analysis work delivered month after month, the model kept true, the next project scoped. Success by doing.
Coverage at a glance
How the categories compare.
Capability
Yone
BPM / automation
Process mining
EA tools
Docs & wikis
Diagramming tools
Process definition (steps, owners, rules)
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Systems & data dependencies
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Rules & controls linked at step level
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Business & market context
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AI assistant answering in your context
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Live, owned, versioned model
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Experts who build it with you
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● full · ◐ partial · — not covered. Categories: BPM/automation (ProcessMaker, Appian, N8N), mining (Celonis), EA (LeanIX, Ardoq), docs (Confluence, Notion, Visio), diagramming (Lucidchart, Miro).
If you want the depth
Common terms, different realities.
"Process intelligence", mining vs automation vs definition
Mining reconstructs what happened from event logs, retrospective. Automation makes an agreed process run through a workflow engine, execution. Definition (Yone) captures what the process is: steps, owners, rules, systems, reason, the reference layer the other two need.
"Business context", data context vs operational context
Data context: what a field means, who certified it. Operational context (Yone): how the organisation actually works; processes, roles, rules, systems, market, regulation; everything a decision depends on.
"AI agent specification", prompt vs docs vs structured spec
Context embedded in prompts is invisible and lost on rewrite. Docs injected at query time are unstructured. A structured spec (Yone) lets the agent operate against a maintained, version-controlled model. The gap isn't model capability; it's a knowledge infrastructure gap.
"BPM", execution vs documentation vs definition
Execution locks knowledge inside tool configuration. Documentation is readable but goes stale immediately. Definition (Yone) is a live, owned model both should be built from.
The name & its origin
yone.
よね
よね (yo·ne), the Japanese sentence-final particle for shared recognition: "we both know this, right?" More a confirmation than a question. That's what a great operating model does; it makes the way your organisation works visible to everyone in it.
The problem
Three moments that expose the same gap.
Someone leaves
Knowledge walks out
The how, the why, the workarounds. The role is backfilled. The understanding is not.
M&A · investor
Explain the business
The real operating model, reconstructed from scratch, again.
New project
"How do we do things here?"
Same question from day one of every system, project or team.
The knowledge exists, scattered, unmaintained, incomplete. A policy tells you what must be done. It rarely tells you what is done.
Where it started
Yone's journey started from two observations.
Strong business knowledge leads to successful project and transformation.
Something has to change in how organisations define and use that knowledge.
That dual view shows up two ways: as Expertise + Platform + AI with advanced skills (the how), and as Partnership + Business Knowledge as an Asset (the value).
Director
Frank Brugnot
25 years in technology and consulting; financial services, insurance, media, manufacturing, higher education and software; across Europe, Japan and Hong Kong, at Accenture, AXA, Deloitte, Oakland Group and TechTorch before starting Yone.
Every engagement asked the same question. What will be different? It started from the same blank spreadsheet each time, rebuilding knowledge someone already had. Yone exists so that never happens twice.
Talk to us
Tell us where you are. We'll tell you where to start.
UK-based, Leeds. We come back within 24 hours. The first conversation is free and useful either way, sometimes the honest answer is "not yet".
Send a message
Tell us where you are and what you need. We read every message personally and come back within 24 hours.
